Shipping policy

Thank you for shopping with Healthy Wings Global. We are committed to delivering your order safely and efficiently. Please read our shipping policy to understand how we process and deliver your orders.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders are processed Monday through Saturday, excluding public holidays.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).

Delivery Time

Estimated delivery times may vary depending on your location and product availability.

Estimated Delivery:

  • Metro Cities: 3–7 business days
  • Other Locations: 5–10 business days
  • Remote Areas: 7–14 business days

Please note that these are estimated delivery times and may vary due to courier operations or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated during checkout.

From time to time, Healthy Wings Global may offer free shipping promotions on eligible orders.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email or SMS (where available).

You can use the tracking information provided to monitor the progress of your shipment.

Delivery Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier service disruptions
  • Incorrect or incomplete shipping information
  • Events beyond our reasonable control

We appreciate your patience and understanding in these situations.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

Healthy Wings Global is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or you believe it has been lost during transit, please contact us within 48 hours of the expected delivery date.

To help us investigate, please provide:

  • Your order number
  • Photos of the damaged package or product (if applicable)
  • A brief description of the issue

We will work with our shipping partners to resolve the matter as quickly as possible.

International Shipping

At this time, Healthy Wings Global primarily ships within India.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our Contact Us page.

Our customer support team will be happy to assist you.